Help center & support docs

Help articles that show the product, not last quarter's screenshot of it.

If your demos are more help centre than marketing, you are probably paying for a sales tool to do a support job. Peutly captures the real HTML of a flow, so the walkthrough in your article is clickable, the text inside it stays editable, and every writer on the support team can work on it without buying another seat.

The problem

Every UI release quietly breaks the help center.

A help article is usually a column of screenshots with arrows drawn on them. The product ships a renamed button, a moved menu or a new colour, and every screenshot of it is now wrong. Nobody gets told, so the article stays wrong until a customer files a ticket about it. Peutly records the page itself rather than a picture of it. When a label changes you fix the text inside the captured UI, or run find and replace across every step, and republish. When a whole screen changes, you record that part again and drop the new steps into the existing walkthrough, instead of retaking every screenshot in the article.

In the product

What it looks like in Peutly

Fix it in the editor, not in a new recording.

Replace text, swap images, and blur, hide or remove anything sensitive.

  • Edit after capture

    Change any text or image right inside the captured screen.

  • Blur once

    Blur a customer name once and it stays blurred on every step where it appears.

Chapters and a voice in every language.

Pick a language and one of 13 voices for each step.

  • Chapters readers can jump between

    Readers skip straight to the part their question is about.

  • AI voice-over in 20 languages

    Every voice speaks every language.

What changes

What changes with a captured demo

What working from a capture instead of a live environment or a recording changes for this team.

Articles that survive a release

Renamed a button? Change the text inside the captured UI. Renamed it everywhere? Find and replace runs across every step of the walkthrough. No new screenshots, no re-uploads.

The whole support team can edit

Every Peutly plan includes unlimited users, so every support writer, CS manager and docs owner gets an account. Nobody has to queue edits behind the one person with a seat.

One walkthrough, every language you support

Type the script for a step and Peutly synthesises the audio in any of 20 languages and 13 voices. For a second language, duplicate the demo and swap the scripts. Or record it yourself on webcam or mic.

Internal training and SOPs too

The Chrome extension records any web page you can open in Chrome, including third-party tools like your CRM or ticketing system. On Pro, an admin can make published demos open only for people signed in to your workspace.

How Peutly helps

Four capabilities you will lean on every week

Each is a first-class feature, not a bullet on a roadmap.

Embed where the article lives

Paste a small script snippet anywhere your help center accepts custom HTML, inline or as a pop-up. Or link the share URL. We have not tested Intercom or Zendesk Guide yet; where a help center only accepts links, use the share URL.

Chapters readers can jump between

Split a long walkthrough into chapters. Readers open the chapter menu and skip straight to the part their question is about. The AI assistant can suggest chapters for you.

Edit after capture

Replace text, swap images, and blur, hide or remove anything sensitive. Blur a customer name once and it stays blurred on every step where it appears.

AI voice-over in 20 languages

Pick a language and one of 13 voices for each step. Every voice speaks every language, so your English and German walkthroughs can sound alike.

What it looks like in practice

A typical workflow

The four steps customers walk through to stand this up.

Step 01

Record the task once

Open the flow your article explains and walk it with the Chrome extension. Every click becomes a step. Use a test account: password fields are masked, other typed text is captured as typed.

Step 02

Tidy it in the editor

Add step text and chapters, fix copy inside the captured UI, and blur anything that should not be in a public article. The editor is desktop only.

Step 03

Put it in the article

Paste the embed snippet into the article, or link the share URL. For internal SOPs, switch your workspace to organization-only access on Pro.

Step 04

Update it when the product ships

Small UI changes are a text edit and a republish. When a screen changes outright, record just that part and insert its steps from the new recording into the existing demo.

Try it yourself

Click through a real Peutly demo

Built and published with Peutly. Click through it the way your viewers would.

Ready to try this?

Stop retaking screenshots after every release.

Record the flow once, fix it in the editor when the UI moves, and let every support writer edit. Unlimited users on every plan. Free for 14 days.